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Introducing XM Discover
CHANNELS"
26k
91.3k
"471
INTENT
76%
WANTED TO CHANGE FLIGHT
[iun]
"l
EMOTION
INTENSITY
37%
DISAPPOINTED
HIGH / UPSET
Root CAUSE
CHANGE FEE MORE THAN REBOOKING
Your customers and employees are telling
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you how they feel With the world's most
qualtrics
and