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Introducing XM Discover
CHANNELS
926k
913k
9471
INTENT
76%
WANTED TO CHANGE FLIGHT
I'lug
EMOTION
INTENSITY
37%
DISAPPOINTED
HIGH / UPSET
2
ROOT CAUSE
CHANGE FEE MORE THAN REBOOKING
Your customers and employees are
dscv
you how they feel With the world's most
advanced conversational analytics; now
there sa smarter way to listen:
qualtrics
and
telling