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Introducing XM Discover
CHANNELS
92.6k
91.3k
"471
INTENT`
76%
WANTED TO CHANGE FLIGHT
I"
EXOTION
INTENSITY
37%
DISAPPOINTED
HIGH
UPSET
ROOT CAUSEE
CHANGE FEE MORE THAN REBOOKING
customers and employees are
dkcv
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advanced conversational analytics, now
there' s a smarter way to listen:
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telling