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If you are a Creator that is part of a SurveyMonkey team plan or SurveyMonkey Enterprise plan, your account information and data
will be shared with the primary administrator(s) and your survey data may also be visible to other members in your team with
whom you share your surveys or with whom you collaborate. Your administrator(s) will be able to view your account data, change
your passwords, suspend, transfer or terminate your account or restrict your settings. Please refer to your organization s internal
policies if you have questions about this_
If your organization has purchased a SurveyMonkey Enterprise account and you are using an email address on a domain owned by
your employer or
organization linked to your individual account; you may be asked to migrate to the SurveyMonkey Enterprise
Account and your email address, name and account data will subsequently be visible to the primary administrator(s) for that
account once you have been migrated. You may be notified in advance of this migration and given an opportunity to change the
email address linked to your account if you are not using your account for business purposes_
To help us provide certain aspects of our services we use our affiliates and trusted
partners
in particular; we engage third
parties to:
facilitate our collectors for sending surveys by email or text to Respondents. For email delivery; we use SparkPost and for
text/SMS services we use Twilio. We share the relevant contact information for respondents (email address or phone number
as applicable) with these third parties.
facilitate customers in making payments_
to detect fraud (to include, for example, performing identify checks or verify malicious IPs) .
Ne
collect
deliver and help us track our
marketing and advertising content:
help us track website conversion success metrics.
manage our sales and customer support services to you; including for resolving any disputes_
We enter into
confidentiality and data processing terms with partners to ensure
comply with high levels of confidentiality and best
practices in privacy and security standards and we regularly review these standards and practices.
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