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Introducing XM Discover
CHANNELS
92.6k
91.3k
"471
INTENT
76%
WANTED TO CHANGE FLIGHT
"
EMOTION
INTENSITY
37%
DISAPPOINTED
HIGH
UPSET
ROOT CAUSE
CHANGE FEE MORE THAN REBOOKING
Your customers and employees are
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you how they feel. With the world's most
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there' s a smarter way to listen:
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telling