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DC
Introducing XM Discover
CHANNELS
926k
913k
0471
INTENT
76%
WANTED TO CHANGE FLIGHT
"-#
EMOTION
INTENSITY
37%
DISAPPOINTED
HIGH
UPSET
RoOT CAUSE
CHANGE FEE MORE THAN REBOOKING
Your customers and employees are telling
dcv
you how
feel. With the world 's most
advanced conversational analytics; now
Hey there'
B Can
askyou
XM
question?
there'sa smarter way to listen:
qualtrics
and
andL
they:
quick